Shipping & Returns


Shipping Information

Please note: All items are shipped as soon as possible but how soon they are shipped may vary from product to product. Before holiday weekends, Christmas, and New Years, please allow 14 days for your order to be shipped to you, even when requesting faster deliveries.

Please email us if you have any questions.

Refund and Returns for ONLINE ONLY

  • We are happy to accept an exchange of any item purchased (ONLINE ONLY) that is unused, unwashed, and still fitted with all store tags and labels. To be eligible for exchange, items must be returned within 14 days of purchase.
  • Majestic does not provide a refund if you have simply changed your mind. 
  • Items that are deemed faulty will be repaired ,replaced or refunded within a reasonable time frame, as per consumer law. 
  • Please note that all items are carefully checked before dispatch, so any items considered to be worn or damaged will NOT be eligible for a refund or exchange. If your item is faulty upon receipt, please call us on 03 9359 6910 as soon as possible to notify staff.